No heating or hot water? Burst pipe or serious leak?
We understand how stressful emergency plumbing and heating problems can be. That's why we're here to help when things go wrong. To help us respond as quickly as possible, use our online emergency forms to tell us about the issue.
Covering all major brands of boilers including





Boiler Installation
Thinking about a new boiler? We specialise in installing leading brands including Worcester, Vaillant, Ideal, and Baxi. Professional installation with full support and expert advice.
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Boiler Servicing
Keep your boiler running safely and efficiently with our comprehensive annual service for just £86. Regular servicing prevents breakdowns and keeps your warranty valid.
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Boiler Repair
Boiler broken down? Our Gas Safe engineer will diagnose and fix faults quickly and reliably. We provide honest assessments and quality repairs when you need us most.
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Plumbing
Burst pipes, serious leaks, or no water supply – plumbing emergencies need fast action to prevent damage to your property. We're here to help when urgent plumbing problems strike.
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Areas We Cover
We're not your typical heating company. At Rapid Flow, we focus on providing a better service through reliability, expertise, and genuine care for our customers. No pushy sales, and no cutting corners. When you need a heating engineer in East Grinstead, Crawley, Royal Tunbridge Wells or surrounding areas, choose a company that puts your needs first.
East Grinstead
Crawley
Royal Tunbridge Wells
FAQs
Got questions about our heating and plumbing services? We've put together answers to some of the most common queries we receive.
Our standard boiler service costs £86 and includes a comprehensive MOT-style check of your system. If your boiler needs a more thorough stripdown service, these start from £180 plus any parts required. Ready to book?
You can book a boiler service here on our website at a time that suits you.
If your boiler has stopped working or you're seeing a fault code, use our boiler breakdown form to tell us about the issue. Include the fault code and details of the problem, and we'll get back to you as quickly as possible to arrange a visit.
If your boiler is over 10-15 years old, breaking down frequently, or your energy bills are increasing, it might be time for a replacement. We'll assess your current system honestly and help you weigh up whether repair or replacement makes more financial sense – we'll never push you into a sale you don't need.
We tend to fit Worcester, Vaillant, Ideal, and Baxi boilers – all reliable, well-supported brands with excellent warranties. We'll recommend the best option based on your home's requirements and your budget, not what earns us the highest commission.
We cover East Grinstead, Crawley, Tunbridge Wells and all postcode areas within a 15-mile radius. If you're unsure whether we cover your location, just give us a call and we'll be happy to confirm.
Experiencing a boiler or plumbing emergency?
Whether you're dealing with an emergency or want to book a routine service, we've made it easy to get in touch. Choose the option that suits your needs.

